Twelve years ago, the U.S. government introduced a powerful new tool to help people make a wrenching decision: which nursing home to choose for loved ones at their most vulnerable. Using a simple star rating — one being the worst, five the best — the system promised to distill reams of information and transform an emotional process into one based on objective, government-blessed metrics.
The New York Times: Maggots, Rape and Yet Five Stars: How U.S. Ratings of Nursing Homes Mislead the Public
